some more brilliance from Seth Godin – Angry People are Different.
There was a statement that I heard yesterday, “That guy is just angry.”
It’s interested that often we try to placate angry people, we ignore them, or we disregard everything they say.
I’ve dealt with angry parents, and church members. And often it’s not about me or what I did, I’ve found that anger is often rooted much deeper.
I don’t think I need to solve everyone’s problem, but I do know this, I cannot succumb to other people’s anger. I know that the solution to one angry person is not two angry people.
Kind of rambley but if that makes you angry then I can’t fix you.
I work with angry people. I just smile. I actually got one to smile back at me like 4 months later.